Virtual Cruise Reservationist/Entry Level Job at LoveBound Destinations, Los Angeles, CA

eUpXY0tDSXV4RHBHS2h6NFJuaHdYOCtrRGc9PQ==
  • LoveBound Destinations
  • Los Angeles, CA

Job Description

Job Title: Virtual Cruise Reservationist/Entry Level

Job Location: Remote

Overview: LoveBound Destinations, a distinguished travel agency specializing in luxury travel experiences, is seeking a dedicated Online Cruise Reservationist to join our remote team. As an Online Cruise Reservationist, you will play a pivotal role in facilitating seamless cruise bookings for our discerning clientele, ensuring exceptional service and satisfaction.

Responsibilities:

  1. Cruise Booking Management: Handle cruise reservations and bookings efficiently and accurately through online platforms and direct communication with cruise lines.

  2. Client Consultation: Communicate with clients via phone, email, or online chat to understand their cruise preferences, budget, and special requirements.

  3. Itinerary Planning: Assist clients in selecting suitable cruise itineraries, cabin types, and onboard amenities based on their preferences and needs.

  4. Availability Monitoring: Utilize cruise booking systems to check cabin availability, rates, promotions, and special offers to provide clients with the best options.

  5. Booking Coordination: Coordinate cruise bookings, including cabin selection, dining preferences, shore excursions, and special requests, ensuring accuracy and confirmation.

  6. Customer Service: Provide exceptional customer service throughout the booking process, addressing inquiries, changes, and cancellations promptly and professionally.

  7. Sales and Upselling: Identify opportunities to upsell additional services, such as travel insurance, pre- and post-cruise accommodations, onboard packages, and special amenities.

  8. Documentation and Record Keeping: Maintain accurate records of bookings, client preferences, and communications in the reservation system, ensuring data integrity and confidentiality.

Benefits:

  • Remote Work Flexibility: Enjoy the flexibility of working from home, allowing for a better work-life balance.

  • Competitive Compensation: Receive a competitive pay with potential performance-based incentives and bonuses.

  • Professional Development: Access to training and development opportunities to enhance your skills and knowledge of the cruise industry.

  • Travel Perks: Gain access to cruise discounts, familiarization trips, and other travel-related benefits to expand your expertise.

  • Team Collaboration: Join a collaborative team of travel professionals dedicated to delivering exceptional service and client satisfaction.

Qualifications:

  • Strong communication skills, with a customer-focused approach and ability to build rapport with clients.
  • Knowledge of cruise destinations, itineraries, cruise lines, cabin types, and onboard amenities.

Job Tags

Full time, Remote job,

Similar Jobs

ISN Corporation

Experienced Background Investigator - Independent Contractor Job at ISN Corporation

 ...records to obtain facts to resolve all material issues in a case or to establish the background, reputation, character, suitability, or qualifications of the subject under investigation. Independent Contractors are not employees and have the ability to accept and... 

University of Kansas

Library assistant Job at University of Kansas

 ...Fulfillment unit within the KU Libraries, Acquisitions and Resource...  ...meeting various daily turnaround times and managing a high volume of...  ...other necessary functions, assisting staff in proper use of ILLiad...  ...and cooperatively as part of a team, as well as independently... 

Appalachian State University

Assistant or Associate Professor in School Psychology Job at Appalachian State University

 ...Assistant or Associate Professor in School Psychology Tenure Status: Tenure Track Department: Psychology - 250800...  ...in Clinical Psychology PsyD, Experimental Psychology MA, Industrial-Organizational and Human Resource Management MA, and School Psychology MA... 

The Borgen Project

Political Affairs Internship Job at The Borgen Project

 ...Project is an international organization that works at the political level to improve living...  ...famine and poverty. With 20 years of experience in the advocacy space, The Borgen...  ...Experience: No prior experience is necessary, were looking for people who are passionate... 

Washington State University

Social Scientific Assistant IMPACT Lab | Washington State University Job at Washington State University

 ...Social Scientific Assistant IMPACT Lab Online applications must be received before 12:00am on: November 25, 2024 If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 1183-YN_ADMINPRO - Social Scientific...