Part-time Call Center Representative (Community Support Team Member) Job at CAMS (Community Association Management Services), Wilmington, NC

eUorWUx5VXB3VHRNS1JIeFIzdHlYTWVzQWc9PQ==
  • CAMS (Community Association Management Services)
  • Wilmington, NC

Job Description

Description

CAMS, a community association management company, has maintained our role as an industry leader for the last 30 years due to the dedication of our highly knowledgeable, expertly-trained, and certified team members. CAMS is dedicated to providing a higher standard of quality service to our association boards, homeowners, and vendors with our professionalism, accountability, and commitment to excellence. Our Management, Community Support, Accounting, and Maintenance Departments work cooperatively, as well as collaboratively to ensure success and satisfaction for our clients.

CAMS is looking for a seasoned customer service professional to work as a call center agent on a part-time, steady basis.

This position is work from home as long as you live in North Carolina or South Carolina.

Mon- 8:30am-5:00pm (w/30 min lunch), Tuesday-Friday 10:00am-3:00pm ( w/ 15 min break) = TOTAL: 28 hours

Pay is $15.00 per hour.

Responsibilities

  • Maintain superior customer service levels and productivity according to company standards
  • Provide prompt, courteous service to all external and internal customers
  • Effectively handle inbound customer service calls
  • Make notes/send emails to record customer interactions in a professional manner
  • Apply critical thinking and problem-solving skills to customer concerns
  • Operate in a fast-paced environment using telephone software and custom computer programs
  • Identify and resolve a wide variety of customer service issues related to property management
  • Perform other duties as it relates to client services process and procedures

Requirements

  • Must have the ability to thrive in a team environment
  • Excellent customer service skills
  • Ability to multi-task
  • Demonstrated ability to communicate effectively
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)
  • Strong problem-solving skills
  • Excellent organizational skills
  • At least 1 year of customer service experience, preferably in an inbound call center environment
  • Desire to learn about the property management industry

Preferred Experience

  • Bilingual in Spanish/English is a plus

Job Tags

Hourly pay, Part time, Live in, Work at office,

Similar Jobs

Crockett County Schools

Proofreading/Copy Editor Job at Crockett County Schools

 .... Requirements: Highly organized and detail-oriented. Leadership and time management skills. Bachelor's degree in journalism, English or related field. Experiencing in publishing and/or editing preferred. Excellent communication and interpersonal skills... 

Columbia University

Clinical Research Coordinator I Job at Columbia University

 ...Center (CUIMC) provides global leadership in scientific research, health and medical education, and patient care. Home to...  ...and advancing these cutting-edge research endeavors. Clinical Research Coordinators (CRCs) are key members of research teams at Columbia. They... 

BOEING

Machine Repair Mechanic - 89509 Job at BOEING

Job Description At Boeing, we innovate and collaborate to make the world a better place. Were committed to fostering an environment for every teammate thats welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us...

Halliburton

Electro/Mechanical Technician - Principal Electro/Mechanical Technician Job at Halliburton

 ...and maternal leave for baby bonding and more. Employee Job Referral Bonus Program Employee Stock Purchase Program Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information... 

BOEING

Refrigeration & Air Conditioning (HVAC) Technician - 69210 Job at BOEING

Job Description At Boeing, we innovate and collaborate to make the world a better place. Were committed to fostering an environment for every teammate thats welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us...