Front Desk Associate Job at Strategic Healthcare Associates, Brooklyn, NY

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  • Strategic Healthcare Associates
  • Brooklyn, NY

Job Description

Administrative position needs to be filled in ophthalmology office. This position is full time, must be available to work starting at 8am everyday Monday through Friday.

Friendly, outgoing, and detail-oriented is a person perfect for this position. Will work directly with physician and patients. Necessary to work with electronic health record. Responsibilities include opening the office every morning and checking patients in and out, making appointments, answering the phone and taking messages for the clinical team. Works with physician to book surgery in hospitals and confirm insurance coverage for procedures. Previous ophthalmology experience is necessary. Good working knowledge of computer entry and EHR required. A quick learner works best in this position, familiarity with surgical booking and prior authorization protocols necessary.

JOB SUMMARY:
This individual is responsible for all front desk administrative tasks; will also be responsible for all surgical booking and prior authorizations for surgeries and in-office procedures.

SKILLS AND ABILITIES:

  • Ability to work independently with little oversight
  • Punctual and reliable
  • Experience with EMA or other ophthalmology specific EMR system
  • Knowledge of medical and ophthalmic terminology
  • Exceptional communication and interpersonal skills
  • Second language preferable, not required

RESPONSIBILITIES:

  • Checks insurance benefits and eligibility
  • Screens calls, makes appointments, confirms the clinical and surgical schedule.
  • Escorts patients from room to room.
  • Ensures that exam rooms are tidied between patients.

Job Type : Full-time

Pay : $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Health insurance

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Work Location: In person

Job Tags

Hourly pay, Full time, Day shift,

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