Job Description

East Bay Innovations - Community Support Facilitator (CSF)

About this position:

The Community Support Facilitator (CSF) oversees a caseload in our Supported Living program and is responsible for managing the day-to-day support of people with developmental disabilities living in their own homes. The Community Support Facilitator (CSF) will advocate for and support clients to lead meaningful lives of their choosing, make informed decisions, and participate in their communities. They will supervise Supported Living staff in their duties and perform administrative work for clients and employees.  They will provide advocacy for and assist clients to navigate government agencies for accessing public benefits. 

Advocating for the human rights of people with developmental disabilities, supporting them to be in control of their lives and break barriers to community inclusion, requires a team approach.  Therefore, the Community Support Facilitator will have a strong support system within the agency, including a dynamic team of fellow facilitators and ongoing job specific training.  Since East Bay Innovations is a human services and social services non-profit with a commitment to social justice and economic justice, the facilitator will work with people who believe in advocacy and share those passions.  

EBI has been named a winner of the Greater Bay Area Top Workplaces Award in 2015 and 2023. EBI was also named the #1 caregiver agency to work for in the Bay Area by LocalWise.

Qualifications: 

The Community Support Facilitator in our supported living program must have impeccable integrity, a positive attitude, be mission-driven and self-directed. Other qualifications include:

• Experience working with individuals with disabilities
• Two or more years in human services, social services, or social work
• Supervisory experience
• Bachelor’s degree or equivalent work experience
• Knowledge in Microsoft Office programs Word and Excel
• A commitment to social justice and human rights

Skills and Abilities: 

• Ability to think strategically, creatively problem solve, exercise good judgment and lead change
• Excellent analytical and abstract reasoning skills
• Proven ability to work in a dynamic team and build strong relationships
• Able to lead a diverse workforce team around a common goal
• Applicants must have a California driver's license, proof of auto insurance, and access to a vehicle
• Must pass a Live-scan DOJ background check and DMV pull

Work Schedule:

The CSF will split time between performing administrative duties in the office (San Leandro), and supporting clients and staff in the field (Oakland, Berkeley, Emeryville). Working hours are mostly 40 per week, on a standard Monday through Friday schedule. However, applicants must be flexible to work shifts, holding our Emergency Cell Phone for 24 hours a few times a month while coordinating, and also providing direct support to clients during evenings, nights, and weekends.

What does your typical day supporting one of your amazing clients look like?

• You will be providing emotional support and companionship
• Get some exercise and walk around their neighborhood
• Connect with friends and loved ones
• Meal planning and cooking meals
• Light cleaning around their homes
• Personal/intimate care
• Wheelchair transfers
• Grocery shopping and other errands 
• Support to attend medical appointments and coordinate care
• We know COVID is still a real thing in our world. Our program has made some changes and modifications during the Shelter In Place. We are starting to slowly go back out in the community.

Salary: $66,560 annually [Exempt]

You will also receive a $75 stipend per day when holding the Emergency Cell Phone Monday-Friday, and $125 for Saturday and Sunday.

What does EBI offer?

• Medical coverage for those working 30 hours a week or more, with two different health plans for you to choose from.
• Dental and vision coverage for both full-time and part-time staff.
• Aflac- three different plans to choose from.
• FSA & DCFSA, Commuter and Parking pre tax benefits.
• Employee EAP that include free mental health counseling sessions for you and members of your household.
• 403(b) retirement plan so you can invest in your future.
• Education Assistance Fund, providing reimbursement for tuition, fees, and supplies for education and self-enrichment courses
• Many opportunities for training so you can feel confident in the work you do and prepare for future career opportunities.
• Paid sick leave for all employees, and paid vacation for full-time employees
• Paid holidays for all
• Mileage reimbursement for on-the-job driving
• EBI offers Additional Language Stipends for individuals who have been approved based on language fluency verification and client/department/agency needs.
• We show our appreciation for staff with monthly raffles, games and more, to celebrate you and the important work that you do! 

The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

 

Personal Protective Equipment (PPE) is provided to all staff and clients. This includes face masks, face shields, gloves, disinfectant, hand sanitizer and more!

East Bay Innovations is an equal opportunity employer. We will consider all applicants without regard to race, color, religion, national origin, ancestry, sex, gender, gender identity, physical or mental disability, medical condition, genetic information, marital status, age, sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

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Job Tags

Holiday work, Full time, Temporary work, Part time, Work experience placement, Local area, Flexible hours, Shift work, Night shift, Weekend work, Sunday, Saturday, Afternoon shift, Monday to Friday,

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