Customer Service Representative - Corporate Housing (Airbnb) Job at Serviced Housing, Dallas, TX

eUpHYktTTXV3VEZFS2hmNVJYNXhWTUN1
  • Serviced Housing
  • Dallas, TX

Job Description

We are looking for a dedicated and personable Customer Service Representative to join our team. As a crucial member of our corporate housing company, you’ll assist guests throughout their booking journey, ensuring a seamless experience from check-in to check-out. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a commitment to providing exceptional service.

**Key Responsibilities:**

* **Guest Support:** Act as the main point of contact for guests, assisting with inquiries related to booking, check-in/check-out procedures, amenities, and other accommodation details.
* **Issue Resolution:** Address and resolve guest concerns promptly and professionally, escalating issues when necessary to ensure guest satisfaction.
* **Booking Coordination:** Confirm bookings, manage cancellations, and handle reservation modifications as needed.
* **Communication:** Respond to guest messages across various channels (phone, email, chat) in a timely and courteous manner.
* **Quality Assurance:** Ensure all properties meet high standards of cleanliness, safety, and comfort by liaising with housekeeping and maintenance teams.
* **Feedback Collection:** Gather guest feedback and provide insights to improve our service and guest experience.

IMPORTANT: All applications must be submitted through our online application portal. Direct calls, emails, or any disruption to our operations regarding this position will result in automatic disqualification.

Job Tags

Full time,

Similar Jobs

Charleston ENT & Allergy

Audiologist (Orangeburg) (Sign-on Bonus + Relocation) Job at Charleston ENT & Allergy

 ...follow-up care. Charleston ENT & Allergy at Orangeburg offers a competitive salary, commission structure, sign-on bonus, relocation assistance, and an attractive benefits package which includes health insurance, paid time off, and 401k, as well as CEU and licensure... 

The Real Estate Center

Real Estate Showing Assistant Job at The Real Estate Center

Do you love Real Estate and want to see what it is like to work in this field? We are seeking a personable individual to work with clients...  ...in speaking with you!This position involves assisting with putting out signs and flyer boxes and measuring homes. Hours... 

cewit

Typist (Remote) Job at cewit

 ...Typist to assist with data entry, document preparation, and administrative tasks. The ideal candidate will have fast and accurate typing skills and a strong attention to detail. We offer flexible hours with both full-time and part-time positions available, making this... 

Chartier Group LLC

Maintenance Facilities Manager Job at Chartier Group LLC

 ...Facilities Maintenance Manager- Manufacturing setting Location: Mid-Eastern Wisconsin Salary: $110,000- $120,000 (doe) Our Fortune 250 dairy food manufacturing client is hiring a Maintenance/Facilities Manager for their plant near Sheboygan, WI. This pivotal role... 

Northeast Ohio Medical University

Clinical Pharmacist Job at Northeast Ohio Medical University

 ...to: a. Comprehensive Medication Reviews ( CMR ) b. Targeted Medication Reviews ( TMR ) c. Medication Reconciliations d. Travel Health Consults Miscellaneous Duties: Perform other duties as assigned. Qualifications: Doctor of Pharmacy (PharmD) degree...